Customers

Testimonials

'From the first contact with i-Clean we have been impressed with the attention to detail and level of service that everyone offers. The Operational staff carried out the surveys in a discreet manner and did not distract from our day to day business. The Cleaning Management System is easy to understand is pitched at the right level. We have been very impressed with i-Clean and would recommend their services to others.'
Darwin and Pride Hill Shopping Centres Shrewsbury: Russell Hall (Operations Manager)

'i-Clean were able to support our requirements in relation to our in house service provision, and worked with us in relation to analysis of findings and subsequent forward planning. The benefits and cost savings identified as one of the outcomes of consultancy in reality will have covered our cost for this service in the first year. Products, suppliers and services, staffing hours and effective utilization were all in scope for consideration and have provided us with a clear action plan for both the immediate and long term future. A partnership approach was taken at the outset, enabling clear communications around expectations and ongoing review in relation to progress. This has been one our most successful partnerships, with more than hoped for in relation to outcomes. We will continue to work with i-Clean as we move forward with our cleaning provision and related solutions'
Wirral Metropolitan College: Chris Proudlove (Head of FM)

'We are confident we are now obtaining best value for money. The benchmarking by i-Clean Systems enabled us to compare our practices with the industry's best and, as a result, we get more for our money or pay less for the contracted level of service'.
Kings College London: Martin Harvey

'The consultant from i-Clean Systems approached the contractor with tact. Now we have more cleaning done in the holiday periods, for the same money by the same contractor, and a more efficient working during term, using better methods and equipment. The service gain amounts to some 15% of the contract price. More than that, expert attention has been paid to health and safety aspects and we can demonstrate due diligence concerning the work done on site. Six-weekly review meetings with the contractor are helping us to sustain best value.'
B6 Sixth Form College Hackney: Bob Herring (Business Manager)

'A Fast, efficient value for money service from an unbiased perspective'
North Warks & Hinckley College: Andrew Crowter (Estates Manager)

'The production of a comprehensive specification and cleaning programme was quick, and it has stood up to significant scrutiny. The consultant's assistance with the presentation of his findings and recommendations, including to staff groups, was hugely significant and helpful. The results have been most impressive. We now know that our team is not only doing an efficient and 'green' job, but that we can prove it. This has brought a cost benefit to our retailers and a huge morale boost for us all'
Meadowhall Shopping Centre: Dawn Osbourne (Head of Operations)

'A complete and thorough inspection of the building which identified our cleaning requirements. This produced an excellent specification which made the tender process that much easier'.
UK IPO: Chris Thomas (Facilities Manager)

'This remarkable venue, enjoyed by the public as well as by RIBA members has to be 100% clean, we asked i-Clean Systems for help with this. An initial survey of our situation and the contractor's work was followed by a full benchmarking exercise, using the i-Clean Cleaning Management System, negotiations followed, aligning procedures to the benchmark findings and resulting in much improved cleaning standards. We use 100% renewable energy, the reorganization of our cleaning contract enabled us to reduce our nightly energy consumption and reorganize our security arrangements resulting in significant reductions in cost and our carbon footprint. Throughout the process we have had the benefit of excellent support from the i-Clean Systems consultant.'
Royal Institute of British Architects: Liam McConnell (Facilities Manager)

'We wanted to review soft services provision, the cleaning of office interiors and all windows, washroom services and the maintenance of indoor and outdoor plants, for example, to our major occupancies in Manchester. That meant us considering the supply of services to 18 headquarters buildings, covering an area close to 93,000 sq m and housing 9,500 staff. We needed expertise regarding the cleaning, which has an annual budget of some £1.3million. i-Clean Systems helped us to evaluate our requirements for a specification for the tendering process. We were guided in specifying management control mechanisms, also for our use when the new cleaning contract went ahead. We achieved some good savings as well. ithout the constant support of the very knowledgeable consultant assigned to us, it would have been a daunting process!'
Co-operative Group: Ray Lyons (Facilities Operations Manager)

'We had a limited knowledge of the cleaning tender management and specification process. We could not have achieved this excellent result without the help of i-Clean Systems. The specialist assigned to us managed the whole process, from specifying the requirement through to our selecting a new cleaning contractor. Despite the many demands on all our time he ensured that all project deadlines were kept'
CGGVeritas Services (UK) Ltd: Louise Claydon (Facilities Officer)

Case Studies